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More coverage - Tatenhill , Rangemore, Callingwood, Rosliston , Caldwell
on: Mon 10 of Sep, 2012 [14:49 UTC]  (10017 reads)
3rd September 2012 - Tatenhill North went 'live'. This means all of Main Street is now covered and our installers have already connected customers there.

7th September 2012 - Callingwood Hall Farm Business Centre . Kijoma has provided the facility for our Super Fast service to all of the units there. Please contact us to enquire / order service.

8th September 2012 - Wilmore Lane, Rangemore now 'live'. As soon as our tests are complete, we will be instructing our installers to contact those who have requested service there.

Please note : Those who have read the Broadband entry in the recent Tatenhill Parish News, it falsely declares two of the areas above as 'not covered', amongst other vacuous statements.

The following have this week been successfully surveyed for our Super Fast service.

Sinai Park - Burton on Trent

Blakenhall Business Centre - Rosliston

The Forestry Centre - Rosliston (includes service for units on site - awaiting planning permission)

Bladon House School - Newton Solney (to be installed)

Pegasus School - Caldwell (installed)

Also other individual properties in the Burton on Trent area.

Areas with the lowest demand were left to last and sadly some of these failed to receive surveys within this timeslot.

Anslow, Caldwell , Hanbury , Newton Solney, Rosliston , Coton in the Elms
on: Tue 28 of Aug, 2012 [15:44 UTC]  (10564 reads)
We have received enquiries from all these areas in the last week, more demand is needed to justify placing one or more of them on our provisioning schedule.

If you live or work there or anywhere else in the area and need a decent Broadband service then please click "contact us" (see top left) and register your demand.

More coverage for Tatenhill
on: Mon 20 of Aug, 2012 [20:25 UTC]  (8677 reads)
While the installers are busy installing demand in the areas we cover, Kijoma's infrastructure team are addressing the areas still needing fill in Micro Relays.

One area is "Tatenhill North", this is encompassed by the Main Street North of the Church. This area is planned to 'go live' within a couple of weeks and we thank those waiting patiently for service while this work is ongoing.

We are also looking to survey for coverage outside the Tatenhill Parish too, so if you live in an area with poor Broadband and are within ~10 miles of Rangemore/Tatenhill then please click on "contact us" and register your no obligation interest now. The areas with the highest demand will be addressed first.
It's all well quoting 40 Mbps, but what will I actually receive?
on: Tue 14 of Aug, 2012 [19:51 UTC]  (2818 reads)
A common misconception is that Kijoma's service is like that received via phone lines and also via Fibre where the speed decreases with distance from the exchange/cabinet.

Here are some tests performed by a customer in Tatenhill on >

8/14/2012 2:13 PM GMT 109.205.158.xx 40.74 Mb/s 4.84 Mb/s 16 ms Coventry
8/14/2012 2:08 PM GMT 109.205.158.xx 41.64 Mb/s 4.84 Mb/s 21 ms Coventry
8/14/2012 2:07 PM GMT 109.205.158.xx 41.15 Mb/s 4.84 Mb/s 16 ms Coventry

They are on the Business Standard product at 40 Mbps download / 5Mbps upload.

This should dismiss that misconception.
Support and Subsidy
on: Mon 13 of Aug, 2012 [21:01 UTC]  (9057 reads)
The Parish Council and associated Community Group of Tatenhill have been deliberating about whether to provide a direct subsidy to customers towards installation and whether they will as originally promised, provide a contribution to the infrastructure costs. (£6000)

During this time Kijoma has been subsidising the installation cost for the initial orders so the rate was £80 (standard installs). We have also installed all the infrastructure at our cost.

On the evening of the 10th of August, the Parish Council met and decided to provide a limited subsidy direct to confirmed customers but the original offer to contribute to the infrastructure was withdrawn.

To this effect Kijoma can no longer subsidise the installation side to the same extent as we have to keep the "Return on Investment" period realistic.

The installation rate will therefore increase to £140 (effectively £80 after the Council subsidy) for new orders with standard installations. Existing orders will be honoured at £80 and can still claim the subsidy, reducing their bill to £20. Those who originally ordered then declined when it came to installation will be charged at the new rate if they decide to re-order.

£140 is still a Kijoma subsidised rate as it remains less than the cost of installation.

We apologise for this but ultimately we were mislead by the Parish Council and their Letter of Intent did not result in its intended outcome.
More coverage and a small outage
on: Sun 05 of Aug, 2012 [13:44 UTC]  (7790 reads)
Firstly, there was an outage in the Tatenhill Common area which affected 6 customers on Thursday(2nd August). We sincerely apologise for this and for the length of time it took for service to be restored.

Unfortunately, the very rare nature of the fault meant we had not as yet provided the training and equipment required to our local team in order that they could promptly resolve it.

The fault was repaired during a visit made by a Kijoma specialist on Friday evening and mechanisms have been put in place to prevent this mode of failure occurring again. We also provided training and equipment to the local team on Saturday so they are now able to resolve this, should it ever occur again.

Thank you for your patience and understanding.

More Coverage! Kijoma has expanded the coverage of the Network within Tatenhill parish. The area around the Grove, Woodlands, Branston Road and northwards into the village towards the church is now 'live' and our installation team are currently contacting those who have already registered to arrange installation.

We also cover parts of Branston and this includes Tatenhill Lane, near the excellent Italian eatery, The Bridge Inn

The Kijoma subsidised installation rate of £80 (Wi Fi Routers extra) is somewhat lower than it costs for us to install and cannot last forever. Please place your order now if you wish to take advantage of this limited time offer.
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